Guest Reviews
What Our Guests Are Saying
⭐ 5.0/5.0 on Airbnb (Superhost) | 10/10 on VRBO (Premier Host)
Based on 80+ verified five-star reviews from families, corporate groups, sports teams, church groups, and celebrations.
Review Highlights
Overall Ratings
Airbnb (39+ Reviews):
- ⭐ Cleanliness: 4.9/5.0
- ⭐ Accuracy: 5.0/5.0
- ⭐ Check-in: 5.0/5.0
- ⭐ Communication: 5.0/5.0
- ⭐ Location: 5.0/5.0
- ⭐ Value: 4.9/5.0
VRBO:
- ⭐ 10/10 Overall Rating
- ⭐ Premier Host Status
What Guests Love Most
- ✓ Spacious for large groups - "Never felt crowded with 30-45 guests"
- ✓ Indoor pool year-round - "Kids were obsessed with the heated pool"
- ✓ Every bedroom has bathroom - "No morning bathroom rushes!"
- ✓ Incredibly responsive host - "Quick responses 24/7"
- ✓ Perfect location - "Close to attractions but peaceful"
- ✓ Commercial kitchen - "Dual appliances made group cooking easy"
- ✓ 18-seat theater - "Perfect for movie nights and sports"
- ✓ Beautiful views - "Stunning sunsets from the deck"
Featured Reviews
⭐⭐⭐⭐⭐ "Best Airbnb Experience Ever"
"This was the best Airbnb experience my wife and I have ever had. This property was beyond beautiful. The amenities were everything. We didn't have to leave for anything besides food. The host was very very responsive and my family and I felt right at home. I would leave a 10 star review if I could."
— Huey | August 2024 | Family Gathering | Airbnb
⭐⭐⭐⭐⭐ "Perfect for Large Groups"
"Fantastic space for a large gathering! We had over 30 people in the house for a long weekend, and it never felt crowded. The kitchen is well-stocked with pots and pans for cooking, and the view out the back deck is lovely. Between the pool, the hot tub, and the theater room, there was always something to keep people occupied. Very clean!"
— Mark, Knoxville, TN | May 2025 | Group of 30+ | Airbnb
⭐⭐⭐⭐⭐ "Baseball Team Headquarters"
"Chestnut Oak Lodge hosted our entire baseball team for a local tournament. The accommodations were perfect for our 10 families. The boys enjoyed the theater room, pool, hot tub, pool table and arcade game. The kitchen was perfect for team meals with two full size fridges, two ovens, two microwaves, and plenty of seating. We would definitely go back!"
— Elaine, Cincinnati, OH | April 2024 | Baseball Team (10 families) | Airbnb
⭐⭐⭐⭐⭐ "Multi-Generational Family Vacation"
"This was the perfect home for our multi-generational family vacation and first time to the area. It had something for everyone and a very responsive host. We appreciated the first floor bedrooms for our older relatives, the theater room/pool table/arcade machine for the teens and kids, and the large dining/lounge areas for everyone to spread out and enjoy each other's company."
— Sunitha, Washington, DC | August 2024 | Multi-Generational Family | Airbnb
⭐⭐⭐⭐⭐ "Church Group - Everything Perfect"
"Our church planned a visit to Tennessee. Group of 32 people. It was our 1st cabin trip, 1st Tennessee experience, 1st Airbnb and Everything was perfect! I have no complaints what so ever. The owner was very reliable, fast responding, patient, answered all my 1000 questions and understanding. The area is beautiful. All of the amenities worked."
— Jaida, Fayetteville, NC | April 2024 | Church Group (32 people) | Airbnb
⭐⭐⭐⭐⭐ "35 Family Members, Ages 6 Months to 85 Years"
"We had 35 family members, ages 6 months to 85 years of age, celebrating an 80th birthday. The layout was perfect. Plenty of room. Everyone enjoyed having their own bathroom. Having 2 bedrooms on the Main Floor for those who couldn't manage the stairs made it easy for meals, visiting with family and enjoying the patio/deck views and sunsets."
— Martha V. | June 2025 | 80th Birthday Celebration (35 people) | VRBO
⭐⭐⭐⭐⭐ "Corporate Work Retreat"
"Great place to host a work retreat! We would definitely book here again. They were extremely responsive no matter the time of day or night which was amazing. It's a beautiful home, beautiful layout, and it was an amazing trip. It's about 15 min from Pigeon Forge and 25 to Gatlinburg which was so perfect."
— Adrienne, Columbus, OH | January 2025 | Corporate Retreat | Airbnb
⭐⭐⭐⭐⭐ "Family Reunion - 27 from 8 States"
"We booked this Cabin for Our Family Reunion - 27 in total, coming from 8 different states. Upon arrival, we had no issues entering the home. Once inside, the home was just beautiful! We toured the entertainment spaces and settled into our Bedrooms which were all very nice. We had plenty of space within the 3 levels, for all, and The outside views are amazing. We had a great time, would definitely recommend staying here and would book again!"
— Sharon | June 2024 | Family Reunion (27 people, 8 states) | Airbnb
⭐⭐⭐⭐⭐ "Perfect Location and Amenities"
"The home was perfect for our multi-generational family vacation. The Bunk rooms on the upper level were great for all the kids. The four other bedrooms on the same floor allowed the parents to be close to their little ones. The main floor has two bedrooms easily assessable for our Great Grandparents. The lower level had 4 more bedrooms for the Grandparents. The kids were obsessed with the pool and hot tub, which were both clean and well maintained. The pool is a good size and is heated!"
— Kenny, Michigan | Multi-Generational Family | Airbnb
⭐⭐⭐⭐⭐ "Host Communication Excellent"
"Went there for my birthday. We had a wonderful time. There was eighteen in our Group. There was plenty of space. Everyone loved the cabin. The host text me everyday to make sure everything was okay. I would gladly stay there again and I Promise if you stay there, you won't be disappointed."
— Tammy, Georgia | May 2025 | Birthday Celebration (18 people) | Airbnb
⭐⭐⭐⭐⭐ "Great Location to Stay"
"Great location to stay, with gorgeous views. One of the top highlights was communication with the host, always responsive and helpful! The house was in great condition. Thank you for an amazing experience."
— Denis | November 2025 | Group Trip | Airbnb
⭐⭐⭐⭐⭐ "Perfect for Wedding Group"
"Great place to stay! We had family staying for a wedding and it was awesome for the little kids and adults. Everyone had fun, it was a lovely place to stay and pretty close to some fun spots."
— Lauren | October 2025 | Wedding Party | Airbnb
⭐⭐⭐⭐⭐ "Awesome Family Reunion"
"Overall, an awesome stay! Place was perfect for our large family reunion! Spacious, comfortable, and great for little and big kids! Would definitely come back with another group."
— Andi, Port Chester, NY | September 2025 | Family Reunion | Airbnb
⭐⭐⭐⭐⭐ "50th Wedding Anniversary Celebration"
"Post Christmas and 50th Wedding Anniversary Family Gathering. Large cabin with super space for a family of 12 ranging from 1 year of age to 72 years of age. An electric fireplace was such a nice surprise. The theatre room was a treat. The pool was thrilling. Hope to see u in the future."
— Margie H. | December 2024 | 50th Anniversary (12 people) | VRBO
⭐⭐⭐⭐⭐ "Theater Room Was a Hit"
"The theater room was a comfortable place to chill in between activities."
— Kimberly, Mississippi | Family Stay | Airbnb
⭐⭐⭐⭐⭐ "En-Suite Bathrooms Amazing"
"Huge plus that every bedroom has an en-suite."
— Donna K. | Family Vacation | VRBO
⭐⭐⭐⭐⭐ "Beautiful Property"
"Very nice easy entry. Views from balcony was awesome."
— Joel W. | Group Stay | VRBO
⭐⭐⭐⭐⭐ "Spectacular Views"
"The view was spectacular overlooking a property that had horses and great scenery."
— Danielle | Family Trip | VRBO
⭐⭐⭐⭐⭐ "Close to the Park"
"Close to the park. Perfect for a large group."
— Annie | Group Trip | VRBO
⭐⭐⭐⭐⭐ "Couldn't Be Better"
"Location couldn't be better - not far from Pigeon Forge, Gatlinburg, and the Smokey Mountain National Park."
— Susan | Family Vacation | VRBO
⭐⭐⭐⭐⭐ "Spacious for 20+ People"
"The property was beautiful. It was extremely spacious. The open concept allowed all of (20) to sit and enjoy each other in clear sight. The property manager communication was A1! I'm looking forward to next years stay."
— Alexandria B. | Group of 20 | VRBO
⭐⭐⭐⭐⭐ "Staff Retreat Success"
"We stayed at OakRidge for our staff retreat. The house was fantastic for our group - plenty of bedrooms, large gathering spaces, easy to get to, and easy to get to restaurants and other activities."
— Monica L. | Staff Retreat | VRBO
⭐⭐⭐⭐⭐ "40+ Friends Birthday Party"
"This place was overall amazing I had over 40 friends celebrating my birthday with me."
— Michael, Chicago, IL | Birthday Party (40+ people) | Airbnb
⭐⭐⭐⭐⭐ "Party of 23 Perfect"
"This cabin was exactly as seen in the photos. We had a party of 23. The host was very responsive. Having access to an indoor pool and theater room made the stay even better."
— Douglas G. | Group of 23 | VRBO
Reviews by Group Type
Family Reunions
"Perfect for our large family reunion! Spacious, comfortable, and great for little and big kids!" — Andi
"27 in total, coming from 8 different states... We had plenty of space... would definitely recommend!" — Sharon
"35 family members, ages 6 months to 85 years... The layout was perfect. Plenty of room." — Martha V.
Corporate Retreats
"Great place to host a work retreat! Extremely responsive no matter the time of day or night." — Adrienne
"Fantastic for our staff retreat - plenty of bedrooms, large gathering spaces, easy to get to." — Monica L.
Sports Teams
"Perfect for our entire baseball team (10 families)... Kitchen perfect for team meals." — Elaine
Church Groups
"Group of 32 people... Everything was perfect! Owner was very reliable, fast responding, patient." — Jaida
Celebrations
"Celebrating an 80th birthday with 35 family members... Having 2 bedrooms on Main Floor made it easy." — Martha V.
"50th Wedding Anniversary... Theatre room was a treat. The pool was thrilling." — Margie H.
"Birthday with 18 in our group... Host text me everyday to make sure everything was okay." — Tammy
Why Guests Keep Coming Back
Exceptional Communication:
- "Always responsive and helpful"
- "Extremely responsive no matter the time of day or night"
- "Very reliable, fast responding, patient, answered all my 1000 questions"
Perfect for Large Groups:
- "Never felt crowded with 30+ people"
- "Plenty of space for 35 family members"
- "Perfect for groups of 20-45"
Outstanding Amenities:
- "Kids were obsessed with the pool and hot tub"
- "Theatre room was a treat"
- "Kitchen perfect with two fridges, two ovens, two microwaves"
Ideal Location:
- "15 min from Pigeon Forge, 25 to Gatlinburg"
- "Close to the park, perfect for large group"
- "Not far from attractions but peaceful"
Beautiful Property:
- "Beyond beautiful"
- "Exactly as seen in the photos"
- "Views from balcony were awesome"
Book with Confidence
With 80+ five-star reviews and ratings of 5.0/5.0 on Airbnb and 10/10 on VRBO, you can book knowing you'll have an exceptional experience.
⭐ Airbnb Superhost - Consistently high ratings since 2023
⭐ VRBO Premier Host - Top-tier host status
⭐ 100% Response Rate - We respond to all inquiries
⭐ 500+ Happy Guests - Hosted since 2023
Ready to Create Your Own Memories?
Book Your Stay:
- Airbnb: airbnb.com/h/chestnutoaklodge
- VRBO: vrbo.com/p11460249
Questions? We're here to help! Response time: Usually within a few hours.
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Premium vacation rental management in the Smoky Mountains